Service Status

Below you will find the overall status of our services both current and planned.
If you are experiencing problems with your website or email accounts and there is no mention of issues with the server your services are hosted on then please open a support ticket.

Last Updated: 2017-08-21 07:35:02

Current System Status

  • AOL - Sending Issues

    Fri, 09 Jun 2017 15:58:08 +0100

    We are seeing that a number of rejections to AOL, this looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mail servers. We are currently investigating, our apologies for any inconvenience caused here in the meantime.

  • E-Mail Delivery to BT and Yahoo

    Fri, 09 Jun 2017 15:57:32 +0100

    We are seeing some failures as well as delays with Mail Delivery to BT and Yahoo addresses from messages sent from our network.

    We are still seeing some rejections and delayed messages to these mail providers and are continuing to work to resolve these problems. We apologise for the ongoing nature of this issue and for the inconvenience caused.

  • Microsoft Email Problems

    Fri, 09 Jun 2017 15:56:48 +0100

    We are currently seeing a large amount of emails being deferred when sending to Hotmail/Outlook and other Microsoft addresses. This includes and domains that have emails hosted with Outlook services.

    This is still ongoing, we are continuously monitoring this and will keep this page up to date with the latest information.

  • abnormal server behaviour KVM108

    Sat, 19 Aug 2017 09:42:35 +0100

    Update 10:55 - This has now been resolved, if you're experiencing any issues as a result of the restart to services please let us know.

    We have been seeing abnormal behaviour on this kvm server since the early hours of the morning, and are investigating the causes.
    We expect to have it back to normal operation soon, and apologise for any inconvenience caused, the server may need to be power cycled and graceful shutdowns will be attempted for the private servers hosted on it.

    10:55 - This has now been resolved.

Planned System Maintenance

There is currently no planned maintenance.